808 Sports Privacy Policy — Your Data Is Safe With Us

808 Sports is a trusted online sports betting platform serving users in Bangladesh. Our Privacy Policy ("Policy") is designed to fully and transparently inform you about how we collect, use, store, and protect your personal information.

By visiting the 808 Sports website, creating an account, or using any of our services, you are considered to have accepted the terms of this privacy policy. Please read it carefully before using the platform.

We believe your privacy is a fundamental right. That's why 808 Sports collects only the minimum data necessary and uses it solely for defined purposes. This privacy policy has been prepared in accordance with Bangladesh's applicable data protection regulations and international best practices.

808 Sports collects information from you in two main ways — what you provide directly, and what is gathered automatically while you use the platform.

808 Sports does not collect sensitive information beyond what is listed above — such as religion, political views, or health data.

808 Sports collects information through the following methods:

• Registration Form: Information you provide when creating your account.
• KYC Verification Process: Documents uploaded for identity verification.
• Transaction Logs: Information automatically recorded during deposits and withdrawals.
• Cookies & Tracking Technologies: Data collected automatically while browsing the website.
• Customer Support Contact: Information provided during support interactions via email, live chat, or phone.
• Via Third Parties: Transaction confirmation data received from the payment gateway.

808 Sports uses your information only for the specific purposes listed below. Your consent will be sought before using it for anything beyond these:

• Account Management: To manage registration, verify logins, update profiles, and secure your account.
• Payment Processing: To process deposits, send withdrawals, and maintain transaction records.
• Age & Identity Verification: To meet legal requirements and prevent underage access.
• Customer Support: To address your complaints and questions, and to provide support.
• Fraud Prevention: To detect unusual transactions and suspicious activity.
• Service Improvement: To analyze usage patterns and improve the overall platform experience.
• Legal Obligations: To comply with the requirements of government regulatory authorities.
• Marketing Communications: With your consent, to send relevant offers and updates — which you can unsubscribe from at any time.

808 Sports does not use your data for profiling or automated decision-making, unless required by law.

808 Sports does not sell your personal information to third parties. However, data may be shared in limited circumstances where necessary for service operations:

• Payment Providers: Essential information is shared with bKash, Nagad, and Rocket to process transactions. They do not receive any directly identifying personal data.
• Technology Service Provider: With contracted technology partners providing hosting, database, and security services — all operating under strict confidentiality agreements.
• Legal Authorities: We may be required to share data with relevant authorities in response to court orders, government investigations, or other legal obligations.
• Business Successors: In the event of an acquisition or merger involving 808 Sports, your information may be shared with the relevant parties — however, members will be notified in advance.

808 Sports uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: To maintain login sessions and ensure platform security. The platform cannot function without these.
• Functional Cookies: To remember your language preferences and other settings.
• Analytics Cookies: To collect website usage statistics with your consent, which helps us improve our services.

You can disable non-essential cookies at any time through your browser settings. Note that doing so may affect the performance of certain platform features.

808 Sports maintains industry-standard security measures to protect your data. Our technical and organizational safeguards include:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Firewall & Intrusion Detection: Unauthorized access is blocked at the server level.
• Two-Factor Authentication (2FA): An additional verification layer for secure login.
• Regular Security Audits: Regular security audits conducted by independent third-party experts.
• Restricted Access Control: Only authorized personnel have access to specific data.
• Data Backup: Regular encrypted backups stored in secure locations.

That said, no method of transmission over the internet is 100% secure. You also have a role to play — use a strong password and never share your login credentials with anyone.

As a member of 808 Sports, you have the following rights regarding your personal data:

To exercise any of these rights, email us at support@808sports.app. We will respond within 30 business days. Identity verification may be required in some cases.

808 Sports does not retain your data indefinitely. Retention periods are determined by the type of information:

Once the retention period expires, data is securely deleted or anonymised so that it can no longer be linked to you.

808 Sports is strictly for users aged 18 and above. We do not knowingly collect data from minors.

• Age verification is mandatory at the time of registration.
• In suspected cases, age verification is re-conducted using KYC documents.
• Any account identified as belonging to a minor is immediately suspended and all associated data is deleted.

808 Sports may update this Privacy Policy from time to time. When significant changes are made:

• Advance notification will be sent to your registered email or via SMS.
• Any changes will be clearly communicated on the website.
• The "Last Updated" date at the top of this page will be revised accordingly.
• Re-consent may be required for significant changes.

Continued use of the platform after any changes constitutes your acceptance of the revised policy. We recommend reviewing this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

• Email: support@808sports.app
• Live Chat: 24/7 Support (available after logging in to the platform)
• Data Requests: privacy@808sports.app

We typically respond within 3 business days. Complex data requests may take up to 30 business days.